How do I register on the eCoins.com website?
It's simple! Just click "My Account" at the top of this page and complete our easy log-in registration.
When will my credit card be charged for my order?
We approve the card at the point of sale, but will not charge your credit card until we are ready to ship your product.
Is my credit card transaction safe?
We encrypt all credit card information to ensure every transaction is secure.
Which types of payments do you accept?
We accept VISA, MasterCard, American Express, Discover, and PAYPAL.
How will I know if you received my order?
An e-mail confirmation will automatically be generated and sent to you, confirming that we have received your order
When and how will my order ship?
We ship immediately, excluding weekends and holidays. Most orders will be delivered to you within 2-7 business days from date of order.
What is your return policy?
eCoins.com products are all backed by our 30-Day Return Policy. Orders over $99 have a 5-10% restocking fee. Shipping charges are not refunded. No returns/refunds on all Chinese New Year Products, as this is Dated Material.